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All open rolesSupply Chain

Supply Chain & Operations Manager

Mumbai (Mulund West)On-siteFull-time3-7 years
Apply for this Role

About the role

Orders placed by 2 PM should leave the building the same day. Import shipments should clear customs without surprises. Stock counts should match the system. Making all three true, week after week, is this role.

You will own warehouse operations, courier partnerships, and inbound logistics, working closely with purchasing and support to keep the promises we make to customers.

What you'll do

  • Run day-to-day warehouse operations: receiving, put-away, picking, packing, and dispatch SLAs
  • Manage courier partners, rate negotiations, and performance on delivery times, RTO rates, and claims
  • Own inbound logistics for import shipments: freight forwarders, customs clearance, and delivery scheduling
  • Keep inventory accurate through cycle counts and shrinkage control
  • Improve processes as order volume grows, and hire and lead warehouse staff
  • Report on dispatch SLA, delivery TAT, RTO, and fulfilment cost per order

What we're looking for

  • 3+ years running e-commerce or distribution operations, with direct warehouse responsibility
  • Hands-on experience with courier aggregators or direct courier contracts in India
  • Working knowledge of imports: BOE, customs duty, IEC, freight documentation
  • A process brain. You standardize, measure, and fix root causes instead of firefighting

Bonus points

  • Experience scaling operations through 2-5x volume growth
  • Familiarity with WMS or ERP systems, or interest in shaping our in-house tooling
  • Comfort handling ESD-sensitive or fragile inventory

How to apply

Email your resume to [email protected] with the role in the subject line, and a few honest lines on why you're the one.

Built, printed, or soldered something you're proud of? Tell us about it. It counts for more than you'd think.

Apply NowView All Roles